Broccoli is building an AI operating system for home service businesses, automating front-office tasks that have long relied on manual effort. The platform provides AI assistants that answer phones, book jobs, follow up with customers, and drive revenue for contractors in plumbing, HVAC, and electrical trades. It integrates with established systems such as ServiceTitan, embedding automation directly into existing workflows.
The company's approach reflects a disciplined, field-tested strategy. Before writing a line of code, the team met with over 100 contractors door-to-door to understand the real pain points of the industry. That groundwork paid off: Broccoli grew from zero to millions in ARR in under a year, with hundreds of contractors now using the platform.
Technical work at Broccoli centers on AI agents, automation, and software integration - areas that demand both depth in machine learning and pragmatism about real-world deployment. The ambition is to democratize high-quality customer service for contractors of all sizes, bringing sophisticated AI capabilities to a traditionally underserved market. For engineers seeking to build systems that produce measurable business outcomes at scale, Broccoli offers a rare combination of rapid growth and genuine product-market fit.
