About Metaforms
Metaforms is redefining how market research gets done. Our AI platform empowers the world's leading research agencies to scale 10x faster while maintaining uncompromising quality. With AI Agents that augment survey programming, data processing, and project management, we help customers like Dynata, Savanta, and Borderless Access deliver more projects with less friction.
1,000+ surveys processed monthly
Serving Fortune 500 companies across the globe
Rapid month-over-month growth
Series A funded and growing fast, we're aggressively scaling our engineering team to build the next generation of production-grade AI agent systems.
The Role
We're looking for a Forward Deployed Engineer based in Bangalore to sit at the boundary between our customers and our product — understanding how research agencies actually operate, and building solutions that fit directly into their workflows.
This role is for an engineer at the SDE2 level who is ready to go beyond the codebase. You'll be embedded with customers, diagnosing real operational problems, and shipping targeted solutions fast. You won't wait for a PM to hand you a spec — you'll gather requirements yourself, make reasonable scoping decisions, and deliver. If you want to see your code used by real teams at major research agencies within days of shipping it, this role is for you.
What You'll Own
Customer Engagement and Discovery
Work directly with customers to understand their survey programming, data processing, and project management workflows
Translate messy, real-world operational problems into well-scoped engineering solutions
Serve as a technical point of contact for key accounts during onboarding, deployment, and ongoing usage
Engineering and Delivery
Build and ship features, integrations, and workflow automations across the full stack — frontend, backend, and AI agent layers
Deliver customer-specific solutions quickly without compromising code quality or long-term maintainability
Instrument your work: measure adoption, track issues, and iterate based on what you observe in production
Feedback Loop
Surface recurring customer pain points and patterns to the core Product and Engineering team
Help shape the roadmap by bringing ground-level customer insight into internal discussions
Maintain clear documentation of customer environments, configurations, and known issues
What We're Looking For
Must-Have
3–5 years of software engineering experience with solid full-stack skills across React, TypeScript, and Python
Comfortable working directly with customers — you can run a technical discovery call and come away with a clear problem statement
Able to scope and ship solutions independently without heavy PM or senior engineering oversight
Strong debugging skills: you can navigate unfamiliar codebases and customer environments without getting stuck
Good written communication — able to document solutions and explain technical decisions clearly
Comfortable with ambiguity and fast-changing priorities
Nice to Have
Exposure to AI/LLM-powered systems or workflow automation tools
Experience at a B2B SaaS startup in a customer-facing or solutions engineering capacity
Familiarity with survey platforms, research operations, or data processing workflows
Experience with AWS or cloud infrastructure at a basic operational level
Why Metaforms
See the direct impact of your work — you'll be talking to the users running your code
Develop a rare combination of engineering depth and customer instinct early in your career
Work alongside a senior team that will invest in your growth across both dimensions
Zero-bureaucracy culture: high autonomy, fast feedback loops, direct access to leadership
Well-funded and financially stable, with a clear roadmap and the runway to execute on it
Benefits
Full family health insurance
$1,000 USD annual learning and development budget
Dedicated mentor and coaching support
Free snacks and dinner at the office