OA
Forward-Deployed Engineer (m/w/d)
octonomy AI GmbH
Remote · Germany
octonomy AI GmbH builds AI co-worker automation that reads technical documentation and enterprise systems to handle complex support tasks for high-skilled teams.
octonomy AI GmbH works on one of the harder problems in applied AI: making automation trustworthy enough to be handed complex support work. The company's core business is AI co-worker automation for high-skilled teams - technical support, field service, customer support and enterprise knowledge management - in which systems read technical documentation and respond with human-level precision rather than plausible-sounding guesswork. Reducing hallucinations is treated as an engineering constraint, not a slogan.
The octonomy platform, delivered as an AI octo-Worker, is an agentic workflow system built around real business knowledge. It searches across documents, interprets structured information including tables, and connects to enterprise systems such as ERP, CRM and knowledge bases to run complex, multi-step processes end to end. The technical surface is broad: AI agents and agentic workflows, natural language processing, document understanding, knowledge retrieval, structured-data interpretation and enterprise system integration - all exposed through a no-code experience designed to deliver automation without adding IT complexity.
The work spans several disciplines at once, from retrieval and document understanding to systems integration and AI safety. Deployment is anchored in Germany: data is hosted in Germany, everything is encrypted, and the company operates with a DSGVO/GDPR-aligned posture. For engineers who want to see their work land in operational settings where correctness matters, octonomy offers problems where the gap between a demo and a working system is the entire job.