praxipal, founded in 2024 and based in Berlin, has developed Luna, an AI-powered receptionist that automates patient communication and administrative tasks for healthcare practices across Germany. The company has raised $6.7M in seed funding led by HV Capital, with participation from Nebular, HPI Ventures, and Angel Invest.
Luna operates continuously to handle inbound calls, schedule appointments, answer patient inquiries, and route communications intelligently - managing up to 80% of incoming calls autonomously across over 100 dental and orthodontic practices. The system integrates directly with existing practice management systems and telephony infrastructure without requiring changes to phone numbers or systems, significantly reducing deployment friction.
The platform is architected around conversational AI and voice automation, with built-in GDPR compliance for healthcare data protection. praxipal is expanding Luna's application beyond dental and orthodontics into additional medical specialties, positioning the technology as an AI workforce solution to address critical healthcare staffing constraints while enabling clinical teams to focus on patient care rather than administrative workflows.