TDS Global Solutions, founded in 1991, provides executive recruitment, talent assessment, vendor-neutral outsourcing selection and data-driven consulting to the IT-BPM and contact center industry across five global regions.
TDS Global Solutions is a human capital solutions provider serving the IT-BPM and contact center support industry worldwide. Founded in 1991 and formerly known as TeleDevelopment Services Inc., the firm has operated for over three decades and maintains a presence across five regions: the United States, Latin America, Africa, Asia Pacific and Europe. Its technical domains include AI adoption consulting, outsourcing strategy optimization, talent assessment, contact center operations support, M&A advisory and data-driven consulting.
The firm's work is organised around five service lines. Executive Recruitment sources leadership and qualified talent for client organisations. Talent Assessments evaluate candidates and workforce capabilities. Outsource Vendor Selection offers vendor-neutral consulting to help organisations choose outsourcing partners and refine their outsourcing strategies. Consulting Solutions applies a data-driven, vendor-neutral methodology across outsourcing strategies, recruitment processes, AI adoption and M&A activities. On-site Local Talent Provision places highly qualified local talent to support and optimise in-house or third-party contact center operations.
TDS Global Solutions operates vendor-neutrally and grounds its advisory work in data, serving clients across the healthcare, finance, technology, insurance, hospitality, telecommunications, e-commerce, real estate, and energy and utilities sectors, in addition to IT-BPM and contact center support.
