Job Description
Role Purpose
The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters
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Do
1. Instrumental in understanding the requirements and design of the product/ software
- Develop software solutions by studying information needs, studying systems flow, data usage and work processes
- Investigating problem areas followed by the software development life cycle
- Facilitate root cause analysis of the system issues and problem statement
- Identify ideas to improve system performance and impact availability
- Analyze client requirements and convert requirements to feasible design
- Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
- Conferring with project managers to obtain information on software capabilities
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2. Perform coding and ensure optimal software/ module development
- Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
- Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
- Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
- Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
- Ensuring that code is error free or has no bugs and test failure
- Preparing reports on programming project specifications, activities and status
- Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
- Compile timely, comprehensive and accurate documentation and reports as requested
- Coordinating with the team on daily project status and progress and documenting it
- Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
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3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
- Capturing all the requirements and clarifications from the client for better quality work
- Taking feedback on the regular basis to ensure smooth and on time delivery
- Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
- Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
- Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- Timely Response to customer requests and no instances of complaints either internally or externally
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FORWARD DEPLOYED ENGINEER
Location- Plano, TX / Fresco, TX
Junior Forward Deployed Engineer (Junior FDE) | 3+ years of relevant professional experience
JOB SUMMARY
As a Junior FDE, you will work at the intersection of customer strategy, product, AI architecture, data and engineering. You will identify high-value business problems, shape practical AI-enabled solutions, and work with experienced FDEs, platform teams and engineers to configure, integrate, test and deploy AI-native products in customer environments across the United States or United Kingdom.
This role is for a go-getter with a builder mindset, excellent communication skills and a strong passion for AI technology and its possibilities. You should enjoy solving ambiguous business problems using technology, translating between business and technical teams, learning quickly and continuously, and staying with a solution through production adoption and measurable value.
ROLES & RESPONSIBILITIES
• Participate in customer discovery to understand users, workflows, pain points, data, systems, constraints and the business outcomes to be improved.
• Translate business problems into clear hypotheses, measurable success criteria, solution options and the smallest credible production-oriented solution slice.
• Apply an understanding of AI architecture and engineering to support solution design, platform selection, integration, testing, evaluation and deployment readiness.
• Work with senior FDEs, product managers, architects and engineers to configure, customize and integrate Wipro AI-native platforms, agents and reusable accelerators.
• Contribute hands-on to prototyping, data analysis, workflow design, prompt and context design, documentation, demonstrations and user-feedback cycles.
• Help ensure solutions are responsible, secure, reliable, observable and cost-aware, with appropriate human oversight, controls and fallback paths.
• Drive work forward with urgency and ownership, proactively resolve issues and operate effectively in fast-moving customer and product environments.
• Support customer adoption through enablement, workflow improvement and tracking of usage, quality and business-value evidence.
• Capture field insights and convert recurring customer needs into reusable assets, product feedback and roadmap inputs.
• Communicate complex business and technical ideas clearly through structured discussions, concise documents and executive-ready presentations.
ESSENTIAL QUALIFICATIONS
• Bachelor’s degree in Computer Science, Software Engineering, Data Science, AI or a closely related technical discipline. • Experience in a startup, product company or zero-to-one product-building environment.
• Business, management or related postgraduate degree is preferred following the technical degree. • AI-native product development experience involving GenAI, LLMs, RAG, agentic systems, intelligent workflows or production AI applications.
• 3+ years of relevant experience in product engineering, technology consulting, AI/data solutions, digital products or enterprise technology. • Hands-on exposure to Python, SQL, APIs, cloud platforms, workflow automation, data pipelines, evaluation or observability.
• Excellent written and verbal communication skills, with the ability to engage business, technical and executive stakeholders. • Industry or domain knowledge and understanding of business processes, KPIs and operating constraints.
• Strong understanding of AI architecture, software/data engineering, APIs, cloud and the AI solution lifecycle. • Strong academic record from leading or Ivy League colleges.
• Builder mindset, structured problem solving, high ownership and the ability to solve business problems using technology. • Experience taking solutions from discovery and prototype through production deployment, adoption and measurable outcomes.
• Passion for AI technology and its possibilities, with a quick and continuous learning orientation. • Understanding of Responsible AI, information security, data privacy, testing and AI economics.
• Willingness and ability to travel for customer engagements, based on business needs.
- Locations
- Plano, Texas, United States · Frisco, Texas, United States
- Education
- bachelor degree
- Experience
- 3+ years