Job Description
Wipro Romania, part of global IT and consulting leader Wipro Ltd., has grown significantly since 2007. With over 2000 employees from 21+ nationalities, it supports 50+ clients, offering a collaborative, inclusive work environment and professional growth opportunities.
Role and responsibilities:
- Experienced in Production Network Environment of an large enterprise impacting 100+ users
- Handling Data Center Network Operations with Business & Mission Critical applications
- Handling escalated incidents or high critical tickets · Predicting Risk/Impact and Participating in Major Changes
- Reporting & Performance Dashboards with Capacity Planning
- Technical Transition & Documentation skills (Onsite to Offshore)
- Design, Migration and upgradation of existing infrastructure
- Provide input for Weekly and monthly status reports
- Participate in business meetings with various stake holders on a need basis
- Take corrective actions based on the customer satisfaction surveys.
- Work on the service improvement programs.
- TakeUP technical training program on multi-vendor SD WAN technologies.
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Technical skills:
Must have:
- Expert on design, configuration and implementation of Data Center Nexus infra, Branch office Network with QoS Configuration.
- Experience in Implementation, Configuration and troubleshooting of Cisco ACI infrastructure.
- Routers and Switching infrastructure management & configuration
- Expert level in Configuration, verification, and troubleshooting of Routing Protocols, Wired and wireless switching, Ether-channels, Security features, First hop protocol, VRF, BGP, Infrastructure Services like DHCP, NAT, Sniffer tools
- Contribute to the development and performance of a migration plan from traditional data center network designs to Cisco ACI
- Integrate service appliances to Cisco ACI deployments to include Application Delivery Controllers and Firewalls.
- Good understanding of Inter and Intra Tenant traffic flows, contracts
- Experience in L2 outs, L3 outs, VMM integration
- Understanding of how other technologies work alongside Cisco's ACI
- Experience in Troubleshooting traffic flows, routing and L3 policies
- Provides 3rd level technical support on data network related issues.
- Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required.
- Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP) .
- Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in datacenter network as well as WAL technologies.
- Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls.
- Experience in system platforms like Cisco Nexus, Infoblox, Riverbed, Cisco WLS
- Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.
Nice to have:
- Experience in SD WAN technologies including Viptela, CloudGenix, Silverpeak, VeloCloud
- Aware of NSX-T, SDN
- Experience in Network Security Operational support on ASA, Juniper firewall.
- Wireless network design and Implementation.
Process & Tools:
- Remote system administration
- Expertise in automation and reduction of manual efforts through Scripting/tools
- Incident, Change & Problem management
- Configuration management
- Capacity Planning
Behavioral skills:
- Flexibility to work in 24 x 7 environment; shift operations
- Supporting escalated tasks/incidents · Fair Written & Verbal Communication Skills
- Technical Team management of up to 10 resources
- Ownership and Accountability to meet customer SLA / KIP’s
- Proactive approach, anticipate issues and act on them before they become show-stoppers
- Interact with global customers
- Understanding of cultural aspects of people from different geographies
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Benefits:
• Attractive compensation package with a diverse set of social benefits (Private Pension Plan (Monthly Benefit budget, Medical insurance, Life insurance, Christmas bonus etc)
• Great career opportunity to work for one of the biggest brands in the world in a unique work environment
• Open-concept offices designed for both team work and relaxation with ping pong, billiards, foosball etc
• Child Birth Allowance
• Sport events sponsorship for employees
• Complex Record & recognition scheme ( both non-monetary and monetary options)
• Monthly subscription @ Bookster - the first modern library for companies in Romania
• Employee Referral Program with attractive incentive schemes
• Extra annual leave days depending on the total length of working experience at Wipro
• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms as well as through internal & external trainings and certifications
• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility projects
This position offers a chance to be part of a forward-thinking company that values innovation and a progressive approach to technology. Interested candidates are encouraged to apply and join the team where they can make a significant impact.
Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants welcome.