P
Mumbai, Maharashtra, IN
Prodigal builds AI agents and a conversation intelligence platform for loan servicing and collections, helping lenders recover payments and stay compliant across 100+ financial institutions.
Prodigal builds Consumer Finance Intelligence, a category of AI software that derives actionable insights from consumer finance interactions. Founded in 2018 and based in Mountain View, California, the company develops purpose-built AI agents for loan servicing and collections that help lenders recover more payments while maintaining regulatory compliance. Its work sits at the intersection of artificial intelligence, natural language processing and regulated consumer finance: a domain in which technical decisions carry direct legal consequences.
At the centre of the company's engineering effort is the Prodigal Intelligence Engine (PIE), a proprietary AI platform that powers dynamic prioritisation, real-time agent assistance and hyper-personalised consumer engagement at scale. The technical domains span AI agents, conversation intelligence, machine learning and real-time systems, applied to live interactions rather than static data sets. The result of that work is measurable: insights drawn from more than half a billion consumer finance interactions, technology engaged by nearly one in five American borrowers, and deployment across more than 100 leading financial institutions in North America.
Prodigal is backed by Y Combinator, Accel and Menlo Ventures, and was founded by IIT Bombay alumni Shantanu Gangal and Sangram Raje. Its stated mission is to address inefficiency and compliance risk in how financial institutions engage with consumers - an ambition that places engineering rigour, regulatory accuracy and production-scale deployment at the core of the business.