ResolveAI builds AI agents that autonomously investigate and resolve production issues, handle on-call operations, and manage daily production tasks for engineering teams.
ResolveAI, founded in 2024 by Spiros Xanthos and Mayank Agarwal, builds AI agents that autonomously investigate and resolve production issues, handle on-call operations, and manage daily production tasks for engineering teams. Its product, AI Production Engineer, combines a deep understanding of code, infrastructure, and telemetry with agentic AI, and the company reports that it dramatically reduces Mean Time to Resolve (MTTR). The founders have worked together since 2012 and co-created OpenTelemetry.
The company's technical work sits at the intersection of observability, agentic AI, incident response, infrastructure management, telemetry analysis and site reliability engineering. It is trusted by world-class teams at Coinbase, DoorDash, Snowflake and Zscaler, spanning technology, fintech, food delivery, cloud data warehousing and cybersecurity.
ResolveAI's mission is rooted in reducing engineer burnout: Mr Xanthos witnessed an entire SRE team resign within six months owing to relentless on-call demands during his tenure leading Splunk's Observability business. The company advocates a shift from human-in-the-loop to human-on-the-loop operations, freeing engineers to focus on building rather than operational toil.
