Duvo Inc, founded in 2025 and backed by Rohlik, a European online grocery unicorn, is building AI agents purpose-built for the complexities of retail operations. Rather than simply surfacing alerts, the company's platform deploys autonomous agents that integrate directly into existing enterprise systems—ERPs such as SAP, supplier portals, email infrastructure, and spreadsheets—to resolve operational issues end to end. The approach is designed for the messy, exception-heavy reality that defines large-scale retail logistics.
The company's core product, an AI Workforce for Retail Operations, automates tasks that traditionally consume significant manual effort: logging into ERP systems, coordinating across supplier portals, parsing emails, and even placing phone calls. Crucially, it maintains human oversight through approval workflows and audit trails, pairing autonomy with enterprise-grade security. The platform deploys in weeks rather than quarters, enabling rapid operational impact for retailers operating across Europe.
Duvo Inc's technical foundation spans AI agent design, process automation, and deep ERP integration. The company positions its technology as a means to return time to operational teams—freeing them to focus on strategic decisions, creative problem-solving, and relationship management rather than routine exception handling.