NWN Carousel

NWN Carousel is an AI-powered technology solutions provider serving organizations across North America with technology modernization and managed IT services. Founded in 1992 and formed from the merger of Carousel Industries and NWN Corporation, the firm brings together more than 1,000 experts working across AI, cloud services, cybersecurity, connectivity, managed devices, customer experience platforms, intelligent workplace solutions, and experience management.

At the centre of its service delivery sits the Experience Management Platform (EMP), a proprietary system that gives clients visibility and control over their technology investments. The platform is used by more than 6,000 client organisations, making it one of the more widely deployed tools of its kind in enterprise IT. Engineering work spans AI, cloud, security, and workplace technology at a scale few mid-market providers reach.

The company reports a customer Net Promoter Score above 80 and an employee Net Promoter Score above 80 across more than 30 years in operation. Its stated approach favours delivering measured results over hype, with an emphasis on the people it works with and serves rather than on internal metrics. Headquartered operations cover North America, serving verticals including enterprise IT, workplace technology, cybersecurity, cloud services, and connectivity.